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1. Where is DeKoolar located?
De Koolar
Nigeria Limited is located in Abuja since inception and
currently have its factory/office located at Arepo axis of
Lagos Ibadan Expressway, with contact office and work site
in Maitama , Abuja.
2. Do you have Office In Lagos?
Yes. Due to
our teeming customer requests, we have secured a branch
office at Arepo, by Berger- Isheri Axis of Lagos Ibadan
expressway.
3. What capacity of generator can power your Machine?
Ideally, our
machine can be powered by a generator within 15 - 18 KVA
capacity
4. Do you sell generator?
No. We
do what we know how best to do and that is HVAC and the
products we offer. however, we do recommend the appropriate
generator to our customers who so require.
5.
What is the price of generator?
There are 2
types of the generator; Chinese and German brand. The
Chinese brand goes for about N200, 000 while the German make
is about N1.1 million. Many clients opted for the Chinese
make.
6. Do you take Instalment payment?
In principle
we do not have any policy for Instalment payment for machine
already supplied, we think you can speak with your
Bank/Financier on such arrangement.
7. What is the difference between Compact and Roomy Ice
Block Machine Models?
The clear
cut difference between the two models is in the production
capacity, design and machine size. Compact Machine is more
portable than Roomy Model.
8. What is your maintenance policy since you are not in
my location?
Note that we
designed and standardized our machines as much as possible,
in a way that any HVAC technician should be able to maintain
it, and these are available everywhere. however, we are
always available for first hand contact in case of any
maintenance service need by any client in any location.
Whenever, we need to attend to such support issue, we do
make our support tech available. |