Frequently Asked Questions
Find answers to common questions about our products and services
DeKoolar Customer Service
Don’t hesitate to contact us for more specific questions on your requirements.
We offer a comprehensive range of cold rooms including:
- Standard Cold Rooms
- Blast Freezers
- Mobile Cold Rooms
- Custom Cold Rooms
- Walk-in Chillers
Each type can be customized to meet your specific requirements and temperature needs.
Our refrigeration systems can maintain temperatures across various ranges:
- Chillers: 0°C to +10°C
- Freezers: -18°C to -25°C
- Blast Freezers: up to -40°C
- Custom ranges available upon request
Blast freezer prices in Nigeria vary depending on size, type, and capacity. Small units start from ₦5, 500, 000 while industrial units cost significantly more.
A blast freezer rapidly freezes products at –30°C to –40°C, while a blast chiller cools cooked food down to 3°C within 90 minutes.
Food processors, farmers, hotels, restaurants, bakeries, fisheries, and pharmaceutical companies all rely on blast freezers.
Our installation services include:
- Site assessment and preparation
- Complete system installation
- Electrical and plumbing work
- System testing and commissioning
- User training and handover
Yes, we offer comprehensive maintenance services including:
- Regular preventive maintenance
- 24/7 emergency repairs
- System optimization
- Maintenance contracts
- Spare parts supply
Our warranty coverage includes:
- 1-year standard warranty on parts and labor
- Extended warranty options available
- Comprehensive coverage for manufacturing defects
- 24/7 technical support
You can request technical support through multiple channels:
- 24/7 phone support: +234 907 660 0000
- Email: support@dekoolar.com
- WhatsApp support
- Online support ticket system
We offer a comprehensive range of cold rooms including:
- Standard Cold Rooms
- Blast Freezers
- Mobile Cold Rooms
- Custom Cold Rooms
- Walk-in Chillers
Each type can be customized to meet your specific requirements and temperature needs.
Our refrigeration systems can maintain temperatures across various ranges:
- Chillers: 0°C to +10°C
- Freezers: -18°C to -25°C
- Blast Freezers: up to -40°C
- Custom ranges available upon request
Blast freezer prices in Nigeria vary depending on size, type, and capacity. Small units start from ₦5, 500, 000 while industrial units cost significantly more.
A blast freezer rapidly freezes products at –30°C to –40°C, while a blast chiller cools cooked food down to 3°C within 90 minutes.
Food processors, farmers, hotels, restaurants, bakeries, fisheries, and pharmaceutical companies all rely on blast freezers.
Our installation services include:
- Site assessment and preparation
- Complete system installation
- Electrical and plumbing work
- System testing and commissioning
- User training and handover
Yes, we offer comprehensive maintenance services including:
- Regular preventive maintenance
- 24/7 emergency repairs
- System optimization
- Maintenance contracts
- Spare parts supply
Our warranty coverage includes:
- 1-year standard warranty on parts and labor
- Extended warranty options available
- Comprehensive coverage for manufacturing defects
- 24/7 technical support
You can request technical support through multiple channels:
- 24/7 phone support: +234 907 660 0000
- Email: support@dekoolar.com
- WhatsApp support
- Online support ticket system